As soon as your order is confirmed, we prepare your shipping, which normally takes from 1 to 3 days, depending on where you live. For Gauteng it is normally 1 day.
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Why would you love to shop at LolaSilk
Free shipping for all orders: we ship twice a day, so your order can take from 1 -3 days to arrive at your doorsteps- Free returns: if for any reason you are nor happy with your order, we will collect it back from you and issue you a refund or exchange (Ts&Cs apply)
- You in control: As soon as your order is dispatched you get a tracking link that will tell you exactly where is your parcel.
- Best customer support available: we are here to assist you with any doubts or issues by email (info@lolasilk.co.za) or WhatsApp (+27 83 795 3366)
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Premium Quality
Luxuriously silky hair that you can feel the difference
Stress free
Easy order, easy returns.
Money back guaranteed!
Flexible payment
Buy Now. Pay Later.
LayBy accepted
Free shipping SA
Same day shipping.
Delivered in 1 to 3 days.
Frequently Asked Questions
How long will delivery take?
What are the shipping options?
When you make a purchase, you can choose "free shipping" or "pick-up" at our warehouse (President Park or Kempton Park)
Can I make a return?
Yes, we have a money back guarantee for all of our products that haven't been worn, cut, unrolled (for bundles) or washed (including any perfume smell). If you want to return, please keep the tag attached to the product and we will organize collection from your address.
Can I track my online order?
A shipping notification with tracking details will be sent via email after your order has shipped. You are always welcome to send us an WhatsApp if you need any additional informations about your order (Click "WhatsApp us" on the top of this page)
How can I get my hair now and pay later?
We have 3 options of Buy Now, Pay Later connected to our online store (Payflex, PayJustNow and Mobicred) that allow you to split your payments with no interests. You can just select one of the options at check-out. After you make the payment of your first installment we ship the product to you.