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    Terms and Conditions

    These Terms and Conditions applicable to the Lolasilk Website (‘terms and conditions’) are applicable. By accessing and/or using the Website you agree to be bound by Lolasilk’s terms and conditions at all material times in your personal and/or representative capacity.

     

    If you do not understand any of the terms and conditions of Lolasilk, you are encouraged to contact us and we will gladly be of assistance.

     

    Lolasilk makes no representations as to whether Products ordered from it are allergy-free. All persons purchasing Products from Lolasilk warrant that if they do have any allergies or skin/hair sensitives it is their responsibility to enquire with Lolasilk. All Products are used at the User’s own risk. Should Products be on-sold, the User/Customer warrants that they have notified the prospective end-user of these terms and conditions and that such party accepts the terms thereof as far as they apply to Lolasilk.

     

     

    INFORMATION REQUIRED BY SECTION 43 OF THE ELECTRONIC COMMINICATIONS AND TRANSACTIONS ACT N0. 25 OF 2002

     

    1. Web address: Lolasilk.co.za (the ‘Website’)
    2. The Website is owned and operated by Pepperfly (Pty) Ltd trading as Lolasilk©. Lolasilk and Pepperfly may be referred to interchangeably.
    3. The main function of the Website is to provide an online platform whereby:
      1. Prospective customers may place orders to purchase Lolasilk’s range of products which are displayed on the Website.

     

    1. Principle place of business: [instruction required].
    2. Terms and conditions are accessible on the website and are available upon written request;
    3. Users may access a record of their transactions on the Website or upon request.
    4. It is recorded that Lolasilk is a supplier which supplies retailers, distributors, wholesalers and the general public.

     

     

    WEBSITE TERMS AND CONDITONS

     

     

    By using the Website, you agree to be bound by Lolasilk’s terms and conditions at all material times.

     

    1. INTERPRETATION

     

    • “Administrator” shall mean Lolasilk’s appointed and authorised person/entity who is mandated to administer and manage the website from time to time.

     

    • “Agreement” shall mean the Agreement set out in this document namely the terms and conditions of the Lolasilk

     

    • “Communication" shall mean any communication by means of electronic transmission, including by website notice, telephone, fax, SMS, wireless computer access, email, mobile Application, USSD or similar technology or device;

     

    • “Customer” means a person/entity who purchases Products from Lolasilk;

     

    • “Intellectual Property Rights” shall mean any intellectual property right recognised by law including but not limited to: technology, source code/s, trade secrets, logos, systems, methods, trademarks, trade names, styles, insignia, designs, patents and copyright, and all similar proprietary rights which may subsist in any part of the world, whether registered or not.

     

    • “Lolasilk” is the trading name, style and brand of PEPPERFLY (PTY) LTD (registration number 2018/323630/07), a private company duly registered and incorporated according to the company laws of the Republic of South Africa with its principal place of business stipulated in the manual.

     

    • “Product” shall mean goods sold or marketed by Lolasilk.

     

    • “User” shall mean any person (in their personal and representative capacity) who enters the website or who uses the Lolasilk products. By using the Website a User warrants that he/she is authorised to accept this Agreement and that he/she is 18 (eighteen) years of age or older, failing which the Website may only be used with a legal guardian, who accepts these terms and conditions.

     

     

    • ELECTRONIC COMMUNICATIONS

     

    • When a User visits the website or sends communications to Lolasilk, he or she consents to receiving communications from Lolasilk.

     

    • Users agree that any agreements or correspondence sent by Lolasilk satisfies the legal requirements, inter alia the requirement that certain communications should be reduced to writing and/or signed.

     

    • Registration on the Website is compulsory for Users who wish to purchase Products through the Website.

     

    • Should any of the User’s details or registration information change, please inform us and provide us with updates to your personal information as soon as reasonably possible to enable us to update your information.

     

    • DURATION AND COMMENCEMENT OF THIS AGREEMENT

     

    • The terms and conditions of this Agreement are applicable to Users from the moment that they access the Website,

     

    • The terms and conditions that require, shall endure indefinitely until terminated by Lolasilk.

     

    • Lolasilk may vet all Users who register on the Website and reserves its sole discretion in activating User’s registrations, which may be denied for any reason.

     

    • Lolasilk does not remove registered user accounts from its systems, however a User may request to have his/her account suspended and it will no longer be able to be used again. 

     

     

    • PRIVACY POLICY

     

    • Lolasilk is committed to protecting any personal information that is provided to it.

     

    • While using this website, information about the User may be either collected by Lolasilk or its representatives. Such information will become the property of Lolasilk.

     

    • Lolasilk or its representatives may use this personal information to provide Users with information regarding Lolasilk’s Products, services, offerings, promotions or events from time to time and generally for the purposes of facilitating the marketing, sales, purchase and sale of Products.

     

    • The User may request that Lolasilk or its representatives cease sending them information or request that the User’s personal information be removed from the database or mailing list at any time by e-mailing the following address: unsubscribe@lolasilk.co.za

     

    • Lolasilk and its representatives are not responsible for and give no warranties or representations in respect of the privacy policies or practices of any inter alia: third party and/or linked websites and/or linked application.

     

    • The User may request access to any personal information concerning itself which Lolasilk holds. However Lolasilk will not provide third parties with any personal information unless required to do so by law. Lolasilk may however provide information to its affiliates and business partners.

     

    • The time periods for which Lolasilk will keep the User’s information may vary according to the use or purpose attached to the information. Unless there is a specific legal requirement requiring Lolasilk to keep the User’s information, however, Lolasilk will not keep it for longer than necessary for the purpose for which the information was collected or for which it is to be processed.

     

    • Cookies: when entering the Website, information about the User, User preference and User activity may be collected stored and used by the Lolasilk to improve the Websites functionality, recognize the User and their account and manage the Website. The User consents to the use of cookies for this purpose, however Cookies may be disabled by

     

     

    • USE OF INFORMATION

     

    • This Website is operated and controlled by Lolasilk and / or its appointed operators. The information from this Website is protected by copyright and other proprietary rights laws. No information from this site may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without the written consent of an authorised representative of Lolasilk or the manufacturer and/or wholesaler and/or agent and/or supplier of such product or service, as the case may be. Lolasilk and / or its affiliates retain all intellectual property rights in the Products, as the case may be.

     

    • Any unauthorised copying, or attempt at copying, assignment or transfer of this Agreement, may result in the immediate termination of this Agreement by Lolasilk and Lolasilk reserves the right to seek civil damages or press criminal charges, as it sees fit, without limiting any of its rights.

     

    • The User is not granted a license or any other right including without limitation under any Intellectual Property Rights in or to the content of this website.

     

    • Lolasilk expressly reserves the right, in its sole and absolute discretion, to remove, alter, modify, supplement and / or restrict access to the Website or any of its content for whatever reason and at any time (with or without providing notice).

     

    • The User hereby ratifies, guarantees and agrees to be liable in its personal and/or representative capacity for any and all obligations entered into or assumed by others who use the information, content or services through its account or with its registration details.

     

    • Should any party be of the belief that content on the Lolasilk website is in violation of any Intellectual Property Rights (“violation”), such violation must be reported to Lolasilk in order that Lolasilk is able to assess the situation, contact all relevant parties and take the measures it deems to be appropriate in the circumstances. In order to assess the situation, Lolasilk requires that the following be sent to it:

     

    • Identification of the alleged violation,
    • Contact details of the reporter of the violation in the form of telephone number, email address and full name,
    • Proof of Intellectual Property Rights,
    • Should the reporter not be the owner of the Intellectual Property Right, we require authorization of such reporter’s right to report the violation to us.

     

    • Should the aforesaid information requested above not be provided, Lolasilk is under no obligation to take any action.

     

    • Lolasilk will allow representations to be made in defense of allegations made regarding violations, and reserves the right to make decisions based on the information it receives from the relevant parties.

     

    • Any parties who inter alia repeatedly violate Lolasilk’s policies (as may as amended from time to time) and the Intellectual Property Rights may be suspended from using the Lolasilk website permanently.

     

     

    • SECURITY

     

    • The User acknowledges that registration on the Lolasilk website will be strictly for the purposes of accessing Products supplied on the Lolasilk website with a view to purchasing Products online through the Website.

     

    • The User undertakes that its log-in and password will not be disclosed to third parties and will be used solely for personal use, and that the User will take the necessary precaution of keeping such information safe.

     

    • Lolasilk shall not be liable for any security breaches occurring on the Website whatsoever, including by virtue of the negligence of Lolasilk.

     

    • Lolasilk shall not be liable for any security breaches resulting in a lack of virus protection, malware, keylogger or spyware, that any User may have inadvertently installed on their device, or which may automatically install on the User’s device.

     

    • It is the duty of all Users to ensure that their hardware and software is secure from threats which are found on the internet and that they back up their data regularly. Lolasilk shall not be liable for any failure to attend to the aforementioned.

     

    • Upon registration to use the website, Users will receive confirmation via email.

     

    • Any person that delivers or attempts to deliver any damaging code to this Website or attempts to gain unauthorised access to any page on this Website shall be prosecuted and Lolasilk reserves its rights to both institute criminal proceedings against such persona and its employer and/or claim damages for any losses or damages it incurs from such person and/or its employer.

     

    • Lolasilk shall not be liable, in any manner whatsoever, for any damage, loss or liability that resulted from the use of Website content by the User or any third party who obtained any content from the User.

     

    • Any User who commits any of the offences detailed in Chapter 13 of the Electronic Communications and Transactions Act 25 of 2002 (“ECTA”) (specifically sections 85 to 88 (inclusive)) shall, notwithstanding criminal prosecution, be liable for all resulting liability, loss or damages suffered and/or incurred by the Administrator and its affiliates, agents and/or partners

     

    • The User agrees that, once the correct username and password relating to its account has been entered, irrespective of whether the use of the username and password is unauthorised or fraudulent, the User will be liable for payment of such order.

     

    • The User agrees to notify Lolasilk immediately upon becoming aware of or reasonably suspecting any unauthorised access to or use of its username and password and to take steps to mitigate any resultant loss or harm.

     

     

    • THE USER

     

    • The User may not:

     

    • copy (other than for backup, archival or disaster recovery purposes), reproduce, translate, adapt, vary, modify, lease, license, sub-license, encumber or in any other way deal with any part of the Website for any reason and in any manner, unless it is consistent with the intent and purpose of this Agreement;
    • decompile, disassemble, hack, abuse or reverse engineer any portion of the Website;
    • write and/or develop any derivative of the website or any other software Program based on the Website;
    • provide access to any third party;
    • remove any identification, trademark, copyright or other notices from the Website;
    • use the Website for any reason other than what Lolasilk intended it to be used for;
    • post or transmit, by means of reviews, comments, suggestions, ideas, questions or other information through the Website, any content which is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually-explicit, profane or hateful, or racially, ethnically or otherwise objectionable content of any kind.

     

    • Save for application of the terms and conditions herein, Lolasilk shall not be responsible to guide or supervise the User whatsoever, the User is a completely independent party and at no stage shall the User be regarded to be an agent or employee of Lolasilk and may not represent any relationship of agency or employment.

     

    • The User is access the Website using their own connectivity with access to the internet. Any charges or costs incurred are the sole responsibility of the User.

     

    • LINKED THIRD PARTY WEBSITES AND THIRD PARTY CONTENT

     

    • Lolasilk may provide links to third party websites on the Website. These links are provided to the user for convenience purposes only and Lolasilk does not endorse, nor does the inclusion of any link imply Lolasilk endorsement of, such websites, their owners, licensees or administrators or such websites’ content or security practices and operations.

     

    • While Lolasilk tries to provide links only to reputable websites or online partners, Lolasilk cannot accept responsibility or liability for the information provided on other websites. Linked websites or pages are not under, nor subject to, the control of Lolasilk. Lolasilk is not responsible for and gives no warranties or makes any representations in respect of the privacy policies or practices of linked or any third party or advertised websites on the Website.

     

    • The User agrees that the Administrator shall not be held liable, directly or indirectly, in any way for the content, the use or inability to use or access any linked website or any link(s) contained in a linked website, nor for any loss or damage of any sort incurred as a result of any dealings with, or as the result of the presence of such third party linked websites on the Website. Any dealings that the User may have with any linked websites, including advertisers, found on the Website are solely between the User and the third party website.

     

    • DISCLAIMER

     

    • Apart from the provisions of sections 43(5) and 43(6) of the Electronic Communications and Transactions Act 25 of 2002, the use of any information contained on this site is at the User’s own risk, and Lolasilk and its affiliates accepts no liability for the use of and / or reliance upon and / or inability to use any information of this site, nor shall they be liable in any manner for any losses or damages of any nature resulting from the direct or indirect use of and/or reliance upon the information contained on the website or websites linked to the website. Users should always seek professional advice before taking any course of action related to information, ideas or opinions expressed on this site.

     

    • All products purchased through the Lolasilk website are purchased by Users entirely at their own risk, and the risk of loss, harm or damage shall not be borne by Lolasilk, or its representatives to such User whatsoever.

     

    • It is the User’s responsibility to ensure that their software or hardware, as the case may be, is compatible with the Website.

     

    • Should Users purchase Products on the Website, and are unable to sell same to their customers such, Lolasilk will not be held liable and has no duty to refund the User.

     

    • Returns are strictly subject to Lolasilk’s returns policy, which takes into account the nature of the product and inter aliasensitive hygiene requirements.

     

    • Communications expressed on this site and Lolasilk’s social media pages should not be regarded as the opinion or view of Lolasilk and Lolasilk will accept no liability resulting there from.

     

     

    • The Website is supplied in the form preferred by Lolasilk and is not catered per the requirements of an individual.

     

    • Regarding any hyperlinks provided on the Website, Lolasilk does not necessarily agree with the content thereof and accepts no liability incurred from the use of such hyperlinks.

     

    • Users agree to indemnify and hold harmless Lolasilk, its officers, directors, employees, partners, suppliers and affiliates, from and against any losses, damages, fines and expenses (including attorney's fees and costs) arising out of or relating to any claims that the User has used the Website in violation of another party's rights, in violation of any law, in violation of any provisions of the terms, or any other claim related to the User’s use of the Website.

     

     

    • RISK, LIMITATION OF LIABILITY AND INDEMNITY

     

    • Lolasilk shall not be liable, and the User hereby waives any claim, for any direct or indirect loss or damage (including consequential or incidental harm) caused due to the Website (or any content thereon) not being operational, accessible or fully functional for any period of time for any reason whatsoever.

     

    • Use of the Website and the information contained thereon is at the sole risk of the User or prospective user.

     

    • Transmission of information via the Website or the internet at large is subject to various risks, both in and out of the Lolasilk’s control. Each User expressly accepts the risks associated with transacting or accessing the Website and/or internet.

     

    • The User irrevocably and unconditionally indemnifies the Lolasilk and holds Lolasilk free from any loss, damages or claims suffered of any nature which may result as a result of the use of the Website or any interruption of the Website

     

    • Although Lolasilk will always endevour to ensure that Website content is accurate, Lolasilk makes no warranty or representation as to the availability, accuracy or completeness of the content of the Website.

     

    • Lolasilk does not warrant that the Website or information or downloads shall be error-free or that they shall meet any particular criteria of performance or quality. Lolasilk expressly disclaims all implied warranties, including without limitation, warranties of merchantability, fitness for a particular purpose, non-infringement, compatibility, security and accuracy;

     

    • Whilst Lolasilk has taken reasonable measures to ensure the integrity of the Website and its contents, no warranty, whether express or implied, is given that any files, downloads or applications available via the Website are free of viruses, or any other data or code which has the ability to corrupt, damage or affect the operation of the User’s system;

     

    • The User agrees that information provided on the Website is on an “as is” basis and that Lolasilk and its online partners shall not be liable for any losses or damages that may arise from the user’s reliance on it, howsoever these may arise.

     

    • The User hereby unconditionally and irrevocably indemnifies the Lolasilk and agrees to hold Lolasilk free from all loss, damages, claims and/or costs, of whatsoever nature suffered or incurred by the Administrator or instituted against the Administrator as a direct or indirect result of:
      • software, programs and support services supplied by, obtained by or modified by the User or any third party without the consent or knowledge of Lolasilk;
      • The User’s failure to comply with any of the terms or any other requirements which Lolasilk may impose from time to time.

     

    • CONFIDENTIALITY

     

    • Any information or material sent to Lolasilk will be deemed not to be confidential, unless otherwise agreed in writing by the User and Lolasilk.

     

    • COMPLIANCE WITH LAWS

     

    • The User is responsible to comply with all laws, statues, ordinances and regulations pertaining to use of and access to the Website.

     

    • This Website is controlled, operated and administered by the Lolasilk from its offices within the Republic of South Africa. Lolasilk makes no representation that the content of the Website is appropriate or available for use outside of South Africa. Access to the Website from territories or countries where the content of the Website is illegal is prohibited. Users may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws.

     

    • INTELLECTUAL PROPERTY RIGHTS

     

    • All copyright and other intellectual property rights in all content, trademarks, software, data, material, including logos, databases, text, graphics, icons, hyperlinks, confidential information, designs, agreements, and multimedia works, published on or via the Website (“proprietary material”), are the property of, or are licensed to, the Lolasilk and as such are protected from infringement by local and international legislation and treaties.

     

    • Lolasilk may reproduce, repost, quote, distribute or make use of any comments or communication or media posted onto the Website and/or its social media platforms by any User.

     

     

    • PRICING

     

    • Although Lolasilk will try its best to ensure that prices are displayed correctly, some items may be inadvertently mispriced.

     

    • Should a Product be mispriced, Lolasilk reserves its right to amend incorrect pricing without notice and shall not be liable for any losses/damages incurred by any other party who may have relied on the information displayed on the Website.

     

    • Should a Product be ordered, and it has been mispriced, Lolasilk may contact the User prior to dispatch and advise of the correct price. The User then has the option to:
      • Cancel the purchase order,
      • Purchase at the amended, correct, price.

     

    • Any prices displayed on the Website or placed in the shopping basket may be subject to change, update or variation by Lolasilk without notice.

     

    • Prices quoted, unless displayed otherwise:

     

    • Are in South African Rands (any may be converted to another currency via paygate, costs of which will not be borne by Lolasilk);
    • Exclude VAT,
    • Do not include delivery charges which may be levied,
    • Do not include any taxes (apart from VAT) or duties which may be imposed on purchase of the Product.

     

    • ORDERING PROCESS

     

    • The User is guided through the ordering process, which commences when a User selects a Product and quantity thereof. The item is then placed into an online shopping basket.

     

    • The User then agrees to Lolasilk’s terms of sale, and any other ancillary documentation or agreements that may be required by Lolasilk in addition to these terms and conditions.

     

    • The User must stipulate the address of delivery and make payment.

     

    • Lolasilk relies solely on the User’s input and does not verify the correctness of the User’s information provided.

     

    • Once the order is complete, a confirmation is sent and Lolasilk will deliver the Products in terms of these terms and conditions.

     

    • Payments are made in terms of Lolasilk’s existing payment terms as are applicable or any amendments thereto.

     

    • Although risk of the Products transfers to the User upon delivery, ownership shall vest in Lolasilk until it has been paid in full.

     

    • Lolasilk may take orders on telephonically or via email.

     

    • Lolasilk will endeavor to dispatch the Products within 3 (three) days of order.

     

    • Once the Product has been dispatched, the terms applicable to returns will apply and the order may not be unilaterally cancelled by the Customer.

     

     

    • USE OF PRODUCTS PURCHASED ON THE WEBSITE
      • All persons using Products purchased on the Website (whether purchased directly or indirectly) do so at their own risk and is fully responsible for acquainting themselves with the applicable warnings and/or instructions.

     

    • Lolasilk does not warrant that Products purchased through the Website are suitable for the end-user’s needs.

     

    • Lolasilk may not be held liable for any harm/damages incurred as a result of Products purchased from it. Lolasilk may only be held liable for the cost of the Product sold, but reserves its right in this regard at all times.

     

    • Products must be used in accordance with instructions provided in the packaging.

     

     

    • EXCHANGES, RETURNS AND REFUNDS

     

    • Lolasilk shall not be liable, and the User hereby waives any claim, for the remission and / or refund of any payment due to the site not being operational for any period of time.

     

    • Lolasilk’s prevailing exchange, returns and refunds policies shall be applicable between Lolasilk and the User which may be amended by Lolasilk from time to time.

     

    • Returning incorrect products or products which were delivered by mistake:
      • Lolasilk must be notified within 2 (two) days and will arrange collection and delivery of the correct Product;
      • The Product must be left with its original packaging with the tag intact, unworn, unwashed and undamaged. Weaves, bundles and extensions must remain sealed and unrolled.

     

    • Lolasilk will honour the manufacturer and/or wholesaler and/or agent and/or supplier warrantee, should same be applicable, and return or replace the Product in terms thereof.

     

             Returns policy:

     

    • Lolasilk is committed to preserving the hygiene requirements and standards of its Products. Due to the nature of the Products and in the interests of hygiene, Products may not be returned or exchanged.

     

    • Should Lolasilk in its absolute discretion allow a return (which it is not obliged to), it will do so only through the exact channel which was used to pay for the product.

     

    • Unopened and non-defective Products may only be returned:
      • in the original packaging, the Product must be unworn, unwashed and undamaged together with the labels in tact and attached. Regarding weaves / bundles / extensions, these may not be returned should they have been opened or unsealed. All Products must be returned together with proof of payment;
      • within 7 (seven) days of purchase;
      • cost of return:
        • the Customer may send the Product to Lolasilk at its own cost, or
        • Lolasilk will arrange collection at its cost;
        • Save for Customers who are outside of the Republic of South Africa who shall be responsible for the cost of return.
      • should the Product be damaged, washed, unrolled, the seal broken and/or the tags removed, Lolasilk may either reject the return or make a further deduction of between 20-50% depending on the condition of the Product. Lolasilk will arrange for collection thereof in the Republic of South Africa.
      • Once the Product has been returned and approved by Lolasilk, a credit voucher will be passed on to the Customer that is valid for 6 (six) months.

     

    • Returning defective and/or damaged Products:
      • Lolasilk must be notified within 7 (seven) days and will arrange collection and delivery of a replacement Product;
      • Defects and/or damages refer to Products which were delivered in a defective and/or damages state. This does not apply to Products which have been used, washed, or used incorrectly.
      • Should the replacement product be unavailable for any reason, Lolasilk will provide the Customer with a credit voucher, valid for 6 (six) months.
      • Should it be found that the Product has been used or unrolled or the seal has been broken or the tags removed and/or is not actually defective and/or damaged:
        • A handling fee of 25% will be charged,
        • No credit will be passed,
        • The Customer may be barred from the Website.

     

    • All Products returned are returned at the returner’s sole risk. The returner shall be obliged to prove that it has actually sent the Products back. Lolasilk bears no responsibility for Products which are lost or damaged in transit.

     

    • All Lolasilk’s investigations and findings on returned Products shall be final and binding.

     

     

    • DELIVERY POLICY

     

    Lolasilk endeavors to adhere to delivery by the agreed delivery date set out in the applicable purchase order documentation and related documentation or in accordance the relevant agreement applicable, however it must be noted:

     

    • Delivery charges may be levied on Products.

     

    • Lolasilk can unfortunately never guarantee that deliveries will be on time and cannot be held liable for lossess/damages caused by late deliveries;

     

     

    • Should deliveries be urgent, you may contact Lolasilk who may be able to accommodate urgent deliveries at an additional costs alternatively that orders be collected;

     

    • Delivery times may vary depending on location.

     

    • Should there be no one to accept deliveries at the nominated address, Lolasilk may levy additional charges.

     

    • Unless specified otherwise, Lolasilk will dispatch orders via post or courier.

     

    • Deliveries outside of South Africa:

     

    • The Customer warrants that it is in compliance with all laws applicable;
    • The Customer will be charged additional courier rates and other charges as may be applicable to the order.
    • Lolasilk shall not be liable for any statutory tariffs or taxes.

     

    • DOMICILIUM

    Except as explicitly stated otherwise, any notices shall be given by email to customercare@Lolasilk.co.za or to the e-mail address the User provided to Lolasilk, or such other address that has been specified. Notice shall be deemed given 48 (forty eight) hours after an email is sent, unless the sending party is notified that the email address is invalid. Alternatively, Lolasilk may give you notice by registered mail, postage prepaid and return receipt requested, to the address which you have provided to Lolasilk. In such case, notice shall be deemed given 7 (seven) days after the date of mailing. The User acknowledges that all agreements, notices or other communication required to be given in terms of the law or these terms and conditions may be given via electronic means and that such communications shall be “in writing”. Notwithstanding anything to the contrary, a written notice or communication actually received by a party shall be an adequate written notice or communication to it, notwithstanding that it was not sent to or delivered at its chosen address(es) for that purpose.

     

    Lolasilk chooses its domicilium citandi et executandi for all notices, correspondence or court process at:

     

    Physical address: insert

    Email address: customercare@Lolasilk.co.za

     

    The User chooses its domicilium citandi et executandias the email address It registers with.

     

     

    • JURISDICTION AND GOVERNING LAW

     

    • This Agreement shall be governed by and construed in accordance with the laws of the Republic of South Africa, notwithstanding the location that the User accesses or uses the website from.

     

    • Lolasilk shall nevertheless have the right to institute proceedings in any other competent court which may otherwise have jurisdiction should it choose.

     

    • WHOLE AGREEMENT

     

    This Agreement (together with the policies of Lolasilk, and agreements a/or amendments thereto and terms of sale and/or amendments thereto, other ancillary documentation, the terms of any purchase order together with product manufacture warrantees, as the case may be) constitutes the entire Agreement between Lolasilk and the User with regard to the use of the content and this website.

     

    • SEVERABILITY

     

    If any provision of this Agreement is held to be invalid or unenforceable or contrary to any law for any reason, that provision is fully severable from the remaining provisions of this Agreement. Such invalid or unenforceable parts shall be considered pro non scripto.

     

    • GENERAL

     

    • Any relaxation of the terms of this Agreement shall not be construed as a waiver or novation of the Lolasilk’s rights unless reduced to writing and signed by a director of Pepperfly.

     

    • Lolasilk may modify its website, website content and these terms and conditions at any time. Modifications will be provided by notice via email to registered Users or by publishing the changes on the Website. Nevertheless it is the User’s duty to acquaint itself with the contents of the website’s terms and conditions and be aware that same may change from time to time at the discretion of Lolasilk.

     

    • The User may not cede or assign its rights in terms of this Agreement without the prior written consent of Lolasilk, which may be withheld.

     

    • Lolasilk may record any correspondence with Users (whether telephonic, electronic or otherwise) but has full discretion whether to store such recordings.

     

    • Lolasilk does not guarantee continuous, uninterrupted or secure access to the Website, as operation of the Website may be interfered with as a result of a number of factors which are outside of Lolasilk control.

     

    • Any offers, discounts or promotions which Lolasilk offers from time to time will be for a specific time period only, at Lolasilk’s discretion. Lolasilk may terminate such offer, discount or promotion without notice.

     

    • Words importing the singular shall include the plural and vice versa, and words importing the masculine gender shall include females and words importing persons shall include partnerships and corporate and unincorporated entities.
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